Privacy Policy
Effective date: August 9, 2025
This Privacy Policy explains how Payhouse Technologies, Inc., doing business as TAAARS! ("TAAARS!", "we", "us", or "our"), collects, uses, and shares information about you when you access or use our websites, products, and services (collectively, the "Service"). By using the Service, you agree to the practices described here. For terms governing your use of the Service, see our Terms of Service.
Who We Are
TAAARS! is the controller of your personal data unless otherwise stated or where we act as a processor on your behalf for data you submit to the Service. We handle personal information in accordance with applicable laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Act respecting the protection of personal information in the private sector (Law 25).
Information We Collect
- Account Information: Name, email address, password (stored in hashed form), profile details, and settings.
- Billing and Payment Information: Billing name, address, and limited payment details. Full card data is processed by our payment processor and not stored by us.
- Usage and Device Data: IP address, device identifiers, browser type, pages viewed, referring/exit pages, date/time stamps, and feature usage.
- Content and Communications: Information you provide via forms, support requests, email, or in‑product messaging.
- Integrations: If you connect third‑party services (e.g., communication or productivity tools), we receive data authorized by you via the applicable scopes to provide the integration.
- Cookies and Similar Technologies: We use cookies, local storage, and similar technologies to operate and secure the Service, remember preferences, and analyze usage. See "Cookies" below.
How We Use Information
We use information to:
- Provide, operate, and maintain the Service
- Authenticate users and secure the Service
- Process transactions and manage subscriptions
- Provide customer support and communicate with you
- Monitor performance, fix issues, and improve features
- Personalize content and experiences
- Comply with legal obligations and enforce our agreements
Legal Bases for Processing (EEA/UK)
Where GDPR or UK GDPR applies, we process your personal data under these bases:
- Performance of a contract (to provide the Service)
- Legitimate interests (e.g., to secure and improve the Service)
- Consent (e.g., for certain cookies/marketing)
- Legal obligations (e.g., tax and accounting)
How We Share Information
We may share information with:
- Service Providers/Processors who perform services on our behalf (e.g., hosting, analytics, customer support, payment processing) under contractual confidentiality and data protection obligations.
- Third‑Party Integrations you choose to connect, as necessary to provide the integration and subject to your permissions.
- Legal and Safety: if required by law or to protect the rights, property, security, or safety of TAAARS!, our users, or the public.
- Business Transfers: in connection with a merger, sale, financing, or acquisition, subject to appropriate confidentiality measures.
We do not sell personal information or share it for cross‑context behavioral advertising as defined by applicable U.S. state privacy laws.
International Data Transfers
We may transfer, store, and process your information in countries other than your own (including outside Quebec and Canada). Where required, we use appropriate safeguards such as Standard Contractual Clauses and conduct transfer assessments as required by Law 25 and applicable laws.
Data Retention
We retain personal data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on data type and purpose. We may retain aggregated or de‑identified data for analytics.
Security
We implement technical and organizational measures designed to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights such as:
- Access, correction, deletion, and portability of your personal data
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
Residents of Quebec and other Canadian provinces have rights under PIPEDA and Law 25, including the right to access and rectify personal information and, in certain cases, request cessation of dissemination or de‑indexing. You can exercise rights by contacting our Privacy Officer.
Residents of certain U.S. states (e.g., CA, CO, CT, VA, UT) may have additional rights under state privacy laws, including the right to know, delete, correct, and opt out of targeted advertising or the sale of personal data (we do not sell personal data). You can exercise rights by contacting us at help@taaars.com.
You can also manage cookies and certain tracking via your browser settings and any consent tools we provide.
Cookies
We use the following types of cookies:
- Strictly necessary cookies for core functionality and security
- Functional cookies to remember preferences
- Analytics cookies to understand and improve product performance
You can control cookies through your browser settings. If required by law, we will obtain your consent for non‑essential cookies.
Children’s Privacy
The Service is not directed to children under 16 and we do not knowingly collect personal information from them. If you believe a child has provided us personal data, contact us to request deletion.
Do Not Track
Some browsers send "Do Not Track" signals. We do not currently respond to these signals.
Changes to this Policy
We may update this Policy from time to time. If we make material changes, we will notify you (for example, by email or via the Service). Your continued use of the Service after the effective date constitutes acceptance.
Privacy Officer and Contact
We have designated a Privacy Officer responsible for compliance with this Policy and applicable laws. Questions or requests? Contact our Privacy Officer at help@taaars.com.